The T2 Iso-Trainer Exercise System comes with a general warranty of 1 year from date of purchase to be free from defects in materials and workmanship. The warranty does not cover normal wear and tear of nylon straps, handles, elastic bands or bungees. The T2 metal die-cast housing comes with a Lifetime Warranty. Customer is responsible for shipping costs of warranty covered products to T2 Fitness Products Inc. We will ship replacements for warranty qualified parts free of charge. Before returning or filing a warranty claim please contact firstname.lastname@example.org for a return authorization and the return shipping address.